FAQ
If you have other burning questions we weren’t able to address here, feel free to email us, our team usually replies within 24 hours.
Products
We primarily use leather, leatherette, and silk satin in our creations.
Yes, all our accessories are meticulously handcrafted by skilled artisans
Yes, we offer customisation, including monogramming and embroidery, to make your accessory uniquely yours. We offer color customisations based on material availability.
Generally, a gentle wipe with a damp cloth suffices for most items.
Our products embody opulence, functionality, and artistic innovation, offering a perfect blend of luxury and practicality.
We are committed to sustainability. While our leather is ethically sourced, our leatherette options are eco-conscious, and we continuously work to reduce our environmental footprint.
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Shipping
We offer shipping both domestically and internationally, bringing our creations to customers worldwide.
We typically process orders within 1-2 business days. Shipping times vary depending on your location, the shipping method selected and the time required to create the product.
In the rare event of a delay or loss, please contact our customer support team, and we will work to resolve the issue promptly.
Yes, we offer free shipping for orders that meet a specified minimum purchase amount. Details can be found on our ‘Shipping Information’ page.
No, we do not ship to P.O. boxes and APO/FPO addresses, as there may be delays in reaching to certain addresses.
Hate when that happens. But no worries! We will correct it for you if your purchase hasn’t shipped yet. Please email us at [email protected]
